SiyamakSeha

Privacy Policy

Privacy Policy for Siyamak Seha

Last Updated: 14/10/2026

At Siyamak Seha ("we", "our"), we are committed to protecting your privacy and personal data. This policy explains how we collect, use, store, and safeguard your information.

1. Information We Collect

  • Account Data: Name, phone number, email, date of birth, gender, and profile photo.
  • Health & Wellness Data: Fasting sessions and plans, meals, calories, water intake, sleep hours, weight, medications, health conditions, lab results, mood, and activity.
  • Onboarding Inputs: To personalize your fasting plan, daily goals, and reminders.
  • Device & Usage Data: App version, device model, language, and anonymized performance analytics.
  • Health Integrations (Optional): With your explicit consent, data synced from Apple Health, Samsung Health, or Google Fit.
  • AI Meal Analysis: Photos or text descriptions submitted for calorie and macronutrient estimation.
  • Subscription Data: Plan type (Plus/Pro), billing cycles, and transaction identifiers (we do not store full payment card details).

2. How We Use Your Data

  • To deliver personalized fasting experiences and track daily goals.
  • To generate tailored health insights and trends.
  • To send operational notifications and reminders requested by you.
  • To process payments and facilitate video/chat consultations with licensed health experts.
  • To ensure application security and improve user experience.

3. Server Hosting & Data Storage (SDAIA & PDPL Compliance)

  • Local Data Hosting: All personal and health data collected by Siyamak Seha is securely stored and hosted on in-country servers within the Kingdom of Saudi Arabia, in full compliance with the Saudi Personal Data Protection Law (PDPL) and regulations set by SDAIA.
  • Cross-Border Transfers: Any limited cross-border processing (if required for cloud infrastructure) adheres strictly to SDAIA-approved frameworks to ensure data protection is never compromised.

4. Data Sharing

  • We never sell your health or personal data.
  • Limited data is shared only with verified payment processors, cloud infrastructure providers, licensed medical consultants you choose to connect with, or legal authorities when required by applicable Saudi laws.

5. Security & Data Retention

We utilize end-to-end encryption in transit and at rest alongside strict access controls.

Retention Periods:

  • Account & Health Profile Data: Retained while your account is active.
  • Device & Analytics Data: Retained for up to 24 months.
  • AI Meal Analysis Data (Photos/Text): Retained for up to 12 months, then automatically deleted.
  • Billing & Subscription Records: Retained for 5 to 7 years to comply with statutory financial and tax obligations.
  • Synced Health Integrations: Retained while active or until integration is disconnected.

Account Deletion: Upon requesting account deletion, we delete or permanently anonymize your personal and health data within 30 days (excluding legally mandated billing records). Backup copies are securely erased within 90 days.

6. Your Rights

You hold full rights to access, rectify, export, or request the deletion of your personal data at any time directly through the app settings or by contacting our support team.

7. Contact Us

For privacy inquiries or exercising your data protection rights:

Email: C[email protected]